Get Appointment

  • contact@abcus.com
  • +(123) 456 7890
AI Voice Chat Agent

It is intelligent which speak naturally with humans over phone calls
or voice interfaces
  • NLU
  • Multi language
  • Voice Interface
  • 24/7 Availability

Natural Language Understanding : Understands user intent in real time.
Handles follow-up questions, clarifications, and context switching. It is a subfield of Natural Language Processing (NLP) that focuses on enabling machines to comprehend, interpret, and derive meaning from human language.

Real-time Speech Recognition (ASR): Accurately converts user speech into text in multiple languages.
Natural Text-to-Speech (TTS): Produces high-quality, human-like voice responses in the selected language, with proper pronunciation and intonation.
Language Auto-detection: Detects which language is being spoken without requiring the user to manually switch.
Custom Voice Profiles: Option to choose or brand voices (male/female, accents, tone).
Converts spoken input to text (STT).Generates realistic, human-like speech output (TTS).Can be multilingual and adapt tone/style.
Always on. Handles multiple calls simultaneously.Reduces wait times and improves customer experience.
Popular Use Cases

Customer Support Hotline

Answer FAQs, handle ticket creation, escalate complex issues.

Appointment Scheduling

Book, reschedule, or cancel appointments autonomously.

Order Confirmations

Verify orders, send confirmations, or process simple changes

Collections & Reminders

Make polite calls for payment reminders or subscription renewals.

Lead Qualification

Call leads, ask qualifying questions, and update CRM.

How It Works

Caller Speaks:
 The user speaks naturally — “Hi, I’d like to book a table for 4 on Friday.”
Speech-to-Text (STT):
 Audio is converted to text by a speech recognition service (e.g., Whisper, Google STT).
LLM Processing:
 A language model (like GPT-4) analyzes the intent, applies business rules, and decides the next step.
Backend Integration:
 The agent checks the database (e.g., available tables) and updates the system if needed.
Text-to-Speech (TTS):
 The AI converts its text response back to speech and replies — “Got it! Your table for 4 is reserved for Friday at 7 PM.

Ready To Start Today ?

At ZETROID Pvt Ltd, we believe that the best time to begin your journey towards innovative solutions is right now. Our team is passionate about transforming ideas into reality, and we’re eager to help you every step of the way.
get started